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CARFAX Interface

The CARFAX interface allows you to access a suite of no cost tools to Reach New Service Customers, Keep Customers Coming Back, and Increase Shop Revenue.

REACH NEW SERVICE CUSTOMERS
Your service events on CARFAX® Vehicle History Reports become free ads for your shop. Our service alerts and shop locator drive new customers, in need of service now, to you!

KEEP CUSTOMERS COMING BACK
Service reminders from the myCARFAX® app remind your customers to return to YOUR shop when their car is due for service.

INCREASE SHOP REVENUE
Using the no cost QuickVIN™ and Service History Check tools allow you to process cars more quickly, order the right parts, and easily identify unperformed service and increase ticket averages.


Setup

CARFAX Setup
  1. Select File, Settings (Alt + F, S) from the main drop-down menu.
  2. Click the Miscellaneous link.
  3. Put a check in Use Car Fax. (Alt + X)
  4. Check the I Accept the Terms of this agreement checkbox and click <Okay>.
    CARFAX Setup
  5. Put a check in Enable myCARFAX to enable the myCARFAX sign-up interface.
  6. Click <Save>. (Alt + S)
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QuickVIN Productivity Tool

QuickVINTM is a powerful tool that helps myCARFAX Service Shops quickly and easily translate license plate numbers into VINs. Available FREE as a benefit of participation in the myCARFAX Service Shops program, QuickVINTM works seamlessly with your shop software to help you:

CARFAX Setup
  1. Open a customer and click <Add Vehicle>. (Alt + E)
  2. Enter a state and license plate.
  3. Make sure the CARFAX checkbox is checked.
    If you followed the instructions in the previous step it will already be checked.
  4. Click <Decode>. (Alt + O)

Using the CARFAX VIN Decoder

  1. Open a customer and click <Add Vehicle>. (Alt + E)
  2. Enter a VIN.
  3. Make sure the CARFAX checkbox is checked.
    If you followed the instructions in the previous step it will already be checked.
  4. Click <Decode>. (Alt + O)

You can try the CARFAX VIN decoder / QuickVIN Productivity Tool 3 times.  After the 3 times you must accept the CARFAX License agreement to use the features.
If you do not want to send vehicle information for a particular vehicle.  Remove the check from the CARFAX checkbox.

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Vehicle History Reports

CARFAX Service History
  1. Open a customer's Vehicle and select the Vehicle History tab.
  2. Click the Check CARFAX Service History link at the bottom of the window.
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myCARFAX Sign-Up

The myCARFAX Signup Button is a simple and easy way to enroll customers in myCARFAX with a single mouse click.

How it Works Shop Benefits Customer Benefits Signup Process

Check the status of the customer/vehicle on the work order window, customer window, vehicle window and cashier.

CARFAX Signup This customer is not a myCARFAX user.  Ask them to sign-up.
CARFAX Signup This is when the shop customer is a myCARFAX user but the vehicle being serviced isn’t in their myCARFAX garage.
CARFAX Signup Vehicle is already set up in the customer's garage.
  1. Click the myCARFAX button.
  2. Make sure the email and VIN are entered correctly.
    myCARFAX Signup
  3. Select the checkbox at the bottom to accept the agreement.
  4. Click <Customer Signup>.
  5. Click OK on the sign-up acknowledgment.
    myCARFAX Success
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myCARFAX Email Tool

The myCARFAX Email Tool is a FREE and easy way for you to send out co-branded myCARFAX emails inviting your customers to sign up for myCARFAX. Each customer you sign up will have your shop automatically set as their Favorite Shop. All future myCARFAX service reminders will send these customers back to your shop.

  1. Log in to mycarfaxserviceshop.com
  2. Click on the Marketing tab at the top of the page.
  3. Click on the green Get Started button on the left side of the page.
  4. Choose the email that you wish to send.
  5. Follow the instructions to upload your list of emails and VINs
  6. Preview your email, pick a date/time to send your email, and click Send
  7. Curious about how your email performed? Simply click on the Reports tab and choose Send History to easily see your data.
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Sending Data to CARFAX

To send the data manually, select Company, Send CARFAX Data (Alt + O, X) from the main drop-down menu.

CARFAX Menu

To set up RepairWriter to prompt you to send data every day, select File, Local Settings (Alt + F, O) from the main drop-down menu, select Prompt CARFAX and click <Save>.

CARFAX Prompt

Note: If you do not send your data for 20 days, the CARFAX tools suite will become disabled until you send it.

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